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4.65
102,184 Customer Reviews
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Always professional and has a great attitude! She’s the reason why I stayed committed to this life insurance. It was a difficult process but she always kept in communication with me.
| - Roberto M., Cedar Hill, TX |
Skilled and professional. Great service and nice people. Thanks
| - Joy K., Fernandina Beach, FL |
This has been a long and arduous process. Larry has been the most efficient person I've dealt with.
| - Susan T., Ellsworth, ME |
Excellent quick service.
| - Jennifer H., Corbin, KY |
Kevin is great with knowledge and helping out
Excellent very helpful
| - Richard H., Vanceboro, NC |
Mr. Farley provided me with the information I needed to complete my insurance; and as always very professional.
Very knowledgeable and service was great
| - Jermaine C., Fontana, CA |
Joan Hector was very nice and extremely knowledgeable!!!!
Excellent service. Great attention to details.
The rep was very knowledgeable and gave info in a timely by demonstrating excellent customer service he made it effortless for me great asset to the Aflac family.
| - Mary M., South Euclid, OH |
Hello just wanna says customer service is so important and I was so busy and crystal simms was patient considerate consistent in preparing my paperwork and following up with me when I was so busy life insurance is so important it took me alot to get this and follow threw with it and she was the reason I did it so thank you for being there 😍
| - Marilyn G., Shorewood, IL |
She was amazing!!!!
| - Shaquille L., Walhalla, SC |
She was professional
| - Andrew H., Melbourne, FL |
Erin is doing her very best to keep me informed throughout this extended underwriting process.
| - Jeffrey L., Mooresville, IN |
No comments
| - Angela F., Bakersfield, CA |
He was very patient and clarified all my questions. He is making this process easier than I thought.
| - Luz O., Port Charlotte, FL |
Ryan was very helpful & knowledgeable!
| - Jacqueline Ordlock K., Cypress, TX |
She is very helpful
| - Hitesh K., Huntingdon Valley, PA |
Awesome
| - Brandon W., Collinsville, IL |
Aaron is very knowledgeable and helped make the initial part of this process very smooth. I am excited that I connected with him for my life insurance needs!
| - Catherine F., Arlington, VA |
Ms. Nichols is always very helpful!
| - Jose F., Morristown, NJ |
I liked that we were able to schedule the appointment to fit around our schedule. Chris was very knowledgeable and putting this policy in place was therefore a very smooth process.
Very helpful and courteous. Explained the process well was very professional and patient. I give him a high rating.
| - Zaim C., Staten Island, NY |
Customer service was very helpful and professional
| - Helen B., Indianola, MS |
professional, to the point and very helpful.
Abigail Whitten was very kind and helpfully. She fully answered all of my questions.
Excellent Service!
| - Maryellen G., Poughkeepsie, NY |
Paige was excellent asking all the questions
| - Lesly R., Elizabeth, NJ |
Great
| - Kelsey C., Chula Vista, CA |
Was treated vey well.
| - Stephen T., Plant City, FL |
Very patient and understanding.
Very professional.
v/r
Jack Salmon
He was great. Really friendly and helpful
kayla, the representative who helped me, was very professional and knowledgeable.
Great service and super knowledgeable of my need thank you
| - Jeniffer M., Baltimore, MD |
Great representative with follow through!
| - Larry B., Sherman Oaks, CA |
Britney displayed excellent customer service. She is the type of employee that would make me recommend this company over and over.
Brittany displayed excellent customer service. She was patient and kind and super resourceful.’When one what type of coverage wouldn’t work she would have another option available.
This is Charlotte Jones and I need to get insurance for my grandson, the customer service was very good.
Sincerely,
Charlotte Jones
| - Kaleb T., Rancho Cucamonga, CA |
Joan is always so professional. Thank you.
Very friendly and thorough!
She responded very quickly and was very helpful.
| - Christopher H., San Marino, CA |
Efficient
| - Rudolph R., Carle Place, NY |
Kevin was very helpful and made this application process very easy, answered all of our questions.
| - Mary M., Broad Channel, NY |
Kevin was very professional. He helped us through all of our questions
| - John M., Broad Channel, NY |
Griffin was nice, helpful, knowledgeable, and not too pushy.
| - Charles G., Houston, TX |
Keep it up
| - Peter O., Hawthorne, CA |
Great
| - Juanluis E., Greenwood Lake, NY |
Excellent
| - Doreen E., Bay Shore, NY |
Very Polite!
| - Jaylin H., Tallahassee, FL |
Easy process and I had all of my questions answered. I appreciate the service Aaron provided and how thorough he was.
| - Ronnietta W., Bowie, MD |
Awesome
| - Alison A., Oak Creek, WI |
Answered all my questions and was very professional and knowledgeable.
| - Marina K., El Cajon, CA |
Sammy was knowledgeable and tried to answer any questions that I had.
| - John L., Phenix City, AL |
Excellent service
| - Alexander M., West New York, NJ |
Excellent communication, patient and very helpful
| - Susan S., Sherrills Ford, NC |
Heather is wonderful and I will definitely recommend you to all my other friends and family because of her!
| - Patrick T., Castle Hayne, NC |
Very courteous and patient. Great service.
| - Naruth M., Staten Island, NY |
The best customer service
| - Trinity E., Gilbert, AZ |
Ed is incredible very great communicator awesome in customer service he makes you feel like he really cares about you you could really sense that he’s very good at handling problems he doesn’t give up he takes care of business. Please someone give this guy a raise in pay.
| - Annette E., Gilbert, AZ |
Chris gave Excellent customer service and explained detailed
Information on the policies. Thank you
I was amazed at Mr. Johnson’s patience in his dealings with me, considering the fact that my English is not exactly American. He answered my questions no matter how many times he had to repeat himself. He waited for me to get the list of drugs l take since l didn’t know before hand the likely questions to expect. Therefore l scored him excellent for his able representation of his Company.
| - Nkechi M., Indianapolis, IN |
Carole is an excellent agent!! Thank you!
| - Janet H., North Charleston, SC |
Carole is helpful, kind and professional. Awesome agent!!
| - Jeffrey C., North Charleston, SC |
He was very polite and very informative!
Demaron Bass is very knowledgeable and helpful. He made the application process enjoyable.
Chris will get back to me in a few days. I am currently tied up on other issues not related to insurance.
| - Zachary L., Somerset, NJ |
Stacy did a tremendous job in educating me and how all the plans fluctuate and work differently and we have set up a second touch base on Wednesday to discuss when I would like to begin the policy that we talked about for preneed she is very knowledgeable and pleasant given the topics that unfortunately she does have to cover with her clients as she again was very very pleasant to deal with
| - Donna D., Willingboro, NJ |
Professional and nice to deal with
| - Robert M., Eighty Four, PA |
He explain really good I'm glad in I insure with him
| - Guillermo G., Denver, CO |
Excellent service
| - Edward M., Huguenot, NY |
He was quick, courteous, and very knowledgeable.
| - Allen F., Glen Burnie, MD |
awesome rep for the company he works for!!!
| - Jonathan P., Norristown, PA |
Very helpful and patient. Give her a raise.
| - Travis B., Huntsville, TX |
Great guy!!
Very hard working and patient with all the delays inherent in today’s market
Great service. Very easy to apply.
| - Rachel B., Lake City, FL |
I really appreciate his follow up and professionalism.
| - Robert C., Fall City, WA |
My representative was helpful and knowledgeable and professional. Thanks for a great experience!
| - Cortina C., Summit Argo, IL |
Great service, advise, & knowledge!! Easy process.
Lisa is a wonderful person to talk with. Very happy with my phone call.
| - Raymond R., Nesconset, NY |
Stacy was very professional and patient
| - Patrick D., West Babylon, NY |
She took her time to real help me
| - Kaziyah L., Parkville, MD |
She was very helpful
| - Robert C., Parkville, MD |
It’s always a pleasure to work with Mr Blanton
She was very patient and did it I. A timely manner
| - Lorrie P., Shelbyville, KY |
Karl was extremely helpful, and knowledgeable. Every question I had Karl was able to answer. There was no pressure, or rushing during my application.
He was very nice and informative
| - Amy Q., Pauls Valley, OK |
Very thorough. Nice person to deal with.
| - Gerard A., Highlands, NJ |
Very friendly and very informative.
| - George G., Deerfield Beach, FL |
Thanks for the service!
| - Silvera C., Philadelphia, PA |
Process was very easy and well explained . Would definitely recommend to others
| - Daniel B., Burr Ridge, IL |
Very concerned about me. Polite and caring. answered all questions. I give me 10 stars out of 10
| - William C., Fort Worth, TX |
Chris was excellent!! He was quick to respond and gave me the quotes and answered any questions i had.
Paul is very knowledgeable and was constantly helpful along the process, even ass we kept changing our minds and dates. Thanks Paul!
Awesome
| - Brandon W., Collinsville, IL |
karl, was very professional and easy to talk to and work with during the application process.
| - Joyce L., North Olmsted, OH |
Gave me all the information I needed
| - Joy D., New Orleans, LA |
Daniel meek is always will to help don’t matter what the situation is , am happy to be working with him.
| - Shellene C., Daytona Beach, FL |
Excellent
| - Jitender T., San Diego, CA |
Very professional and helpful
| - Alejandro A., Compton, CA |
She was professional and answer all my questions
| - Andrew H., Melbourne, FL |
Excellent customer service
| - Aa'millian G., Camden, NJ |
Excellent customer service
| - Joshmiere P., Camden, NJ |
Excellent customer service
She’s very nice and helpful
| - Vickie C., McDonald, TN |
Excellent customer service
Paul & Jimmie were a tremendous help. Thanks for all the guidance and suggestions!
It went very well
| - Charlie P., Cherry Hill, NJ |
She is a wonderful sincere worker. Thank you
| - Barbara G., Woodville, AL |
Always friendly and knowledgeable
| - Jaime G., Kissimmee, FL |
Mike is always positive, informative, and reliably moves things forward. He's a pleasure to work with!
Excellent helpful service, thank you
Thx
| - Abraham R., Suffern, NY |
Excellent
| - Jerry M., Sacramento, CA |
good
| - Yinshi P., MOORPARK, CA |
Was very helpful and got it setup quickly.
Excellent. Now I hope I receive the policy. Will be checking my emails.
| - Emily C., Union City, TN |
Anna was very patient and helpful, made the whole process easy to understand.
rep answered all questios IASKED, AT THIS TIME.
Good sense of humor and helpful
| - Misty H., Green Valley, AZ |
Crystal is very knowledgeable of my account. She is very personable.
| - Desiree B., Boynton Beach, FL |
awesome
| - James A., Oak Creek, WI |
Helpful.
| - Sampath U., Cypress, TX |
Clear, and understandable.
| - Badullage G., Cypress, TX |
Very attentive
| - Denni N., Round Rock, TX |
Excellent customer service
| - Terry-Ann E., Brooklyn, NY |
Assisting with getting a lower quote for a lessor amount.
| - Stephen E., Barnstable, MA |
He’s extremely friendly.
| - Richard K., Zionsville, IN |
Excellent customer service
| - Mikerline S., St Albans, NY |
Easy to talk to; informative. Great customer service
Pleasant, easy to talk to.
| - Marjorie M., Furlong, PA |
he was great and helped my a lot
| - John D., Fort Scott, KS |
very helpful, patient and attentive!
| - Ryan B., River Forest, IL |
Kind, patient and knowledgeable
| - Tameka R., Elkins Park, PA |
Katrina was very polite and helpful.
She did very well with quoting and finding me the right products to fit my needs.
He did and awesome job
| - Margaret T., Kerens, TX |
He was very friendly, helpful, and knowledgeable.
| - Kayla M., Livingston, TN |
Amazing!! Very patient! He speaks clear and concise and is thorough.
| - Christina T., Shirley, NY |
He was great!
| - Desiree C., Connersville, IN |
He answered all my questions and was very thorough. He was very nice and considerate. This was a very good transaction.
| - Deborah M., Shawnee, KS |
He was very thorough, knowledgeable and kind.
| - Patrick M., Shawnee, KS |
Good rate and friendly.
| - Debra L., Hale Center, TX |
She was nice and made us feel secured.
| - James L., Hale Center, TX |
Nice, very patient.
| - Ciera L., Hale Center, TX |
he is best of the best this r
| - Robin S., Clearwater, FL |
Great!! Banner life however communication sucks
Very informative
| - Davendra S., South Richmond Hill, NY |
Paul has worked very hard and very long to make sure my insurance needs have been met..I would recommend him in an instant he needs a pat on the back for all the work he has put forth on my behalf.
Joan was very knowledgeable in the matter we discussed.
| - Marisa H., Punta Gorda, FL |
Excellent service, he is going to call me back.
v/r
Jack Salmon
He is a very kind guy, good at his job, he is excellent, Thanks
GREAT CUSTOMER SERVICE - PATIENCE!
| - Fannie H., Round Rock, TX |
Great service
| - Augustus M., Houston, TX |
Even though I have Aflac he was still professional and courteous enough to answer my questions.
| - Margaret L., Jonesboro, GA |
Very helpful and understanding with no pressure.
Sarah Roby is the best. Very helpful.
| - Jane D., Springfield, PA |
Joan Hector has been a wonderful person to deal with.
| - Raymond R., Nesconset, NY |
Daniel is very knowledgeable and I appreciate his follow up as he is good at keeping to his commitments, friendly and efficient.
| - Patrick W., Newbury Park, CA |
Really understood my needs
| - Jeffrey N., Roscommon, MI |
She was very knowledgeable and extremely professional. She answered all of my questions thoroughly and left me with a feeling that I made the right choice.
Erin was knowledgeable, responsive and pleasant.
| - Laurence L., Scarsdale, NY |
She was very knowledgeable
Crystal has been extremely professional and helpful for me. I am glad she is my case manager. Thank you.
He was patient
| - Glory P., Pembroke Pines, FL |
He help me what i needed
| - Elizabeth C., Fonda, NY |
Very professional.
Thank you.
Very good customer service
Thanks for being diligent in this matter.
| - Akaysha P., Fort Lauderdale, FL |
Good Job
| - Thomas U., Lafayette, IN |
Excellent service.
| - Devanathan N., Bothell, WA |
Michael was very friendly and professional.
She was very kind and she has kept her word during the whole process.
| - Lester R., Arlington, TX |
Great insight
| - Eric H., Hendersonville, TN |
Roger is such a pleasure to work with , excellent service , patience and clarity in answering my queries !!
| - Vasanthakumar B., Katy, TX |
Awesome agent and we will be working with him more in the future. We highly recommend him to receive any award or special designation. C&E Frazier
| - Chris F., Cathedral City, CA |
Awsome perfert customer service
Very good.
| - Hector L., Elmhurst, NY |
Concise and informative quote. Excellent service.
| - Markeo T., Altamonte Springs, FL |
She is very professional, knowledgeable and very responsible.
Whenever I need any help or any question she return my call very quickly.
| - Inderjeet H., Stamford, CT |
It was very nice
| - Ellis M., Garden City, GA |
Very kind and patient. Seemed happy to explain everything and made sure I knew he was there to help find a policy to fit my budget. Never pressured me or made me feel like I owed him a decision right then.
| - Morgan C., Loganville, GA |
Courteous and fast
| - Nathan L., El Cerrito, CA |
He did a great job explaining what kind of life insurance I needed.
| - Michael A., Alachua, FL |
Katrina was extremely helpful!
Stacy was very well informed about the product. She did not
Waste my time with small talk which I appreciate. Very good call and I am happy I was able to purchase the life insurance I wanted. There should be more agents like her.
| - Patricia L., Cottage Grove, MN |
My mom was very happy with Carolyn so patient very caring ❤ right words to say. soft spoken it should be more ppl like her. Thank you Carolyn 😊
Ms. Roby is professional, knowledgeable, personable, answers my questions about my coverage and she ensures that I will have my coverage renewed timely.
| - Walter A., Cherry Plain, NY |
It was a good experience.
| - Alfredo R., Plantation, FL |
was very clear explaining the requirements, very professional and polite
Great customer service!!!
Very precise and patient.
| - Maurice G., University Park, IL |
great communication, very patient and professional with customer.
Good
| - Peter O., Hawthorne, CA |
I found Mike to be very patient, courteous and knowledgeable in answering my questions, and providing suitable product recommendation in meeting my insurance needs.
| - Suresh C., Lewis Center, OH |
Amazing
| - Curtis H., Riverview, FL |
Amazing
| - Roman S., Riverview, FL |
She is great!
| - Quoc T., Missouri City, TX |
Great
| - Sunilkumar P., Corpus Christi, TX |
Really formal and professional, great experience!
| - Austin S., ANCHORAGE, AK |
Agent was very professional, helfpful and courteous on the phone
Steven was and is very responsive and professional. Exactly what customer service should be like. I've been a happy client now for over 20 years with life quotes!
| - Stephen S., Ellsworth, ME |
Excellent
| - David P., Walnut Creek, CA |
Definitely super helpful
| - Jennifer S., Antioch, TN |
Good
| - Jamie F., Wytheville, VA |
Excellent
| - Jennifer S., Fort Valley, GA |
Quick and informative.
| - Marcos B., American Canyon, CA |
Pleasant
| - Jalisa W., Bradenton, FL |
Crystal understood my questions and was knowledgeable and professional.
She was very nice and explained things very easy and well.
| - Jessica L., Hale Center, TX |
Thank you so much.
| - Liana B., East Hanover, NJ |
Good
| - Jose C., New Orleans, LA |
Very informative and helpful
| - Michael M., Cypress, CA |
Hes Awesome
| - Annette E., Gilbert, AZ |
Very professional, friendly, answered all questions to the fullest
Jimmy was very professional, knowledgeable, and accommodating.
Sincerely,
Theresa Cunningham
| - Theresa C., Fall River, MA |
He was extremely professional and professional
| - Shirley T., Hartford, CT |
Very professional, friendly, assistance was very quickly provider. Thanks.
He was kind and helpful
| - Kathleen B., Sun City, CA |
Very professional and knowledgeable.
Very helpful explaining how I can change my direct debit payments on the website
| - Denise A., E Northport, NY |
Very professional and relatable
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