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4.65
100,815 Customer Reviews
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Kayla was very patient and understanding. I really appreciate her for taking the time to speak with me today
| - Byron D., Birmingham, AL |
SHE WAS PERFECT.COULDN'T ASK FOR A BETTER PERSON
| - Cory O., Lake Charles, LA |
Customer service rep was fine. He eventually provided information I needed without breaking any customer confidentiality.
| - John W., Lambertville, NJ |
Always a pleasure to deal with her very polite
| - Terrance Andre J., Chesapeake, VA |
Hi me me good senvice
| - Guillermo F., Port St Lucie, FL |
Seemed honest and knowledgeable
| - Danielle W., Hackettstown, NJ |
Daniel was quick, informative and very helpful
| - Saylani R., Allentown, PA |
I let Michael know what I wanted and he helped me to get it processed.
| - Karen B., Charlottesville, VA |
Very helpful
| - Josephine G., Howard Beach, NY |
Very knowledgeable, explained all options
Stacy was very helpful/ knowledgeable to my questions. Her patience was impeccable!!
I really enjoyed talking with her. I was able to get the right quote and insurance company that was best for my needs!!
Stacy deserves a bonus!!
Thank you Stacy
| - Claudette E., Apopka, FL |
Griffin was very helpful.
| - Karry C., Saint Louis, MO |
good service
| - Konstancia M., Daly City, CA |
Paul did a great job helping us with getting the right insurance.
Ryan is great! He is knowledgeable and he did a great job helping me understand all the different kind of life insurance policies and coverages. Also I liked the personalized attention, that’s a lost art in business. Thanks Ryan!
| - Hammam A., San Diego, CA |
Brittany was great and easy to work with.
She is patient, knowledgeable, thorough, communicates clearly, and responsive. She takes the time and makes the effort to ensure that I am informed and getting what I need and want.
Excellent
| - Gloria S., Fort Worth, TX |
Excellent
| - Enix S., Forest Hill, TX |
Anna did amazing ! She was very helpful and knowledgeable.
Extremely good experience and service. Thank you.
He was professional and concise.
| - Maxon A., Mcdonough, GA |
She was most helpful and quick to respond to my inquiries.
| - Mary C., Gaithersburg, MD |
Daniel was patient with me. I had an extremely busy period of life where I did not communicate back to him for several days/weeks and he persisted in helping me anyway.
Very kind and informative.
| - Nathalie B., Brookfield, IL |
She’s great! Wonderful customer service!
| - Obinwanne E., Phoenix, AZ |
Paul is great.
| - Ranette R., Saint Louis, MO |
Professional and helpful
| - William W., Ponte Vedra Beach, FL |
HE WAS SUCH A HELPFUL YOUNG MAN.
| - Helen J., Lake Charles, LA |
Chris is the best service representative that I have ever met. He is professional and patient with great attitude. I'm so glad to have him help me.
| - Chenghsien T., Irvine, CA |
He was very kind, courteous, and professional.
| - Glynis W., Columbia, MD |
She answered my question , she was professional
| - Andrew H., Melbourne, FL |
good ph call
| - Randall R., Thornton, CO |
Anna was great, very knowledgeable and helped with all my questions and concerns.
| - Monique H., Suitland, MD |
Chris was very through, knowledgeable, friendly, and answered all our questions.
| - Joanna F., Los Angeles, CA |
Chris was very through, knowledgeable, friendly, and answered all our questions.
| - Robert G., Los Angeles, CA |
Great Service
| - Wilenamay B., Fremont, CA |
Kara, was amazing! So friendly, knowledgeable, and very helpful! Please give her a raise and make sure you do your best to keep this wonderful person/employee doing what she is doing!
| - Elizabeth G., Columbia City, IN |
Roger was extremely helpful and kind. When looking for something like life insurance, Roger is exactly the person one would need to do the job.
| - Michelle L., Mckinleyville, CA |
Brandon resolved all of my concerns to my satisfaction - and I am not an easy customer ;)
| - Deborah P., Huntington, NY |
Very helpful
| - Davendra S., South Richmond Hill, NY |
Professional, efficient and kind.
| - Crystal B., Rockledge, FL |
Ms Heather was great and very knowledgeable concerning the difference between the terms.
| - Cassandra W., Tallahassee, FL |
Great job and best customer service .
He understood my needs and came up with a great solution . Outstanding customer service !
I misplaced my policy and important information. She indicated another copy would be sent by mail but so far it has not come. Really need to have some record of this policy for my family
Tim Sommets
| - Timothy S., Mc Cormick, SC |
Informative discussion.
| - Mialyn T., Glenn Dale, MD |
Great customer service. Couldn't ask for anything more.
| - Addison W., Cartersville, GA |
She is very attentive and professional thank you for her service.
Very professional and thorough
Ed has answered clearly to all my questions.
| - Sridhar S., Schaumburg, IL |
Heather is awesome and deserves a raise. That is all.
| - Michael M., Middletown, PA |
Kevin explained and answered all of my questions.
| - Mary M., Broad Channel, NY |
Very professional and friendly!!
| - Andre D., North Port, FL |
Very Nice, kind and friendly. Easy to talk to and understanding
| - Nichelle J., Turtle Creek, PA |
Crystal is courteous and helpful with timely updates.
| - Radhakrishna S., Hillsborough, NJ |
Melissa got back to me quickly and was able to help with what I needed done .
| - Jessica V., Helmetta, NJ |
Quick responses, clear communication
Jim was professional, helpful and personable.
He had his ducks in a row.
Excellent
| - John R., Indianapolis, IN |
He was very nice and gave me some good information and quotes. Will be calling him back today.
| - Lori D., San Antonio, TX |
Very polite and well oriented with the product
Very professional explained everything great customer service.
| - Manuel R., Albuquerque, NM |
The agent I spoke with was very polite and professional coupled with knowledgable.
| - Jon K., Punta Gorda, FL |
Mike is consistently helpful!
Very pleasant and helpful
Daniel was very helpful, friendly, had patience and was beyond of my needs.
I will give him a 10
| - Hassan M., San Antonio, TX |
Larry was very professional and answered any question I had.
| - David H., Springboro, OH |
6-17-21
Ms. Sarah Roby was polite, personable and professional.
Raymond J. Pezzullo, Jr.
| - Raymond P., Johnston, RI |
She was professional,courteous,through,efficient and well knowledgeable of her skills!!! Greatly appreciated!!
Great job.
| - David A., Lexington, KY |
He was excellent and helpful.
| - Courtney T., Lynchburg, VA |
Very professional and very helpful
| - Alfred S., Des Plaines, IL |
Very nice and fast responding
| - Alfred S., Des Plaines, IL |
Daniel Meek is a true professional. He is well spoken, knowledgeable, and very thorough. I would highly recommend Daniel. Thank you again.
| - Anne L., Williston Park, NY |
He was great.
| - Haja F., Lawrenceville, GA |
She was great!
| - Joe A., Winter Garden, FL |
Nathan was kind, knowledgeable and professional. Thank you!
| - Janet H., North Charleston, SC |
Very informative and knowledgeable
| - Recco B., Clinton Township, MI |
Very good customer service!!
| - Felecia D., Clinton Township, MI |
Thank you
| - Vinicius G., San Diego, CA |
Great communication and thankful for offering alternative policies to meet needs.
| - Benito G., Espanola, NM |
Great service
| - David P., Walnut Creek, CA |
He very respectful, generous, and polite. Definitely felt comfortable on the phone with him ! 5 stars !!!
He very respectful, generous, and polite. Definitely felt comfortable on the phone with him ! 5 stars !!!
He was very helpful patient and he take time to explain every single detail that that kind the person who should do those kind the job let him know for me he was great
Great
| - Daryl S., Mitchellville, MD |
We had only discussion about the online application for life insurance which recently I applied. I let them know that I did not receive any link to complete the application.
Ryan was very nice, he helped us so much, explained the whole application process! Great Guy!
| - Carlos P., Hillsboro, OR |
Ryan was very helpful with answering our questions. He was very friendly and very thorough in all the process. Thank you!
| - Marta P., Hillsboro, OR |
she is working for me to get the insurance i need
| - Charles D., Clarksville, TN |
he called while i was at work and was very patient in allowing me to do my job during the process
| - Douglas L., Bad Axe, MI |
Professional
| - Ronald A., Spring Hill, TN |
Very helpful in locating my access code, enabling me to view my document. The call was also returned promptly. Thanks!
| - Prashant M., Newark, CA |
Great customer service.
| - Karla B., Cherry Hill, NJ |
fast, helpful and friendly
| - Paul K., Lake Geneva, WI |
He fit a perfect job
| - Timothy A., Central Falls, RI |
Awesome agent!! Very informative and did a great job walk-in us through the app
| - Debra T., Centreville, AL |
Excellent
| - Gloria S., New Britain, CT |
Christian was very professional, polite and seemed very knowledgeable
| - Oralia R., Woodland, CA |
Excellent
| - Monserrate T., Waterbury, CT |
x
| - Logan B., Round Rock, TX |
Steve was very nice and well informed.
Excellent
| - Ahmed H., Woodbridge, VA |
Excellent
| - Dusuba B., Woodbridge, VA |
Karl Johnson Is a good customer service, very helpful. Thank you
| - Admonish S., Everett, WA |
Very helpful n experience indeed with my policy Text family members about needing insurance n recommend Mr Holmes thanks
| - Mary G., San Antonio, TX |
My conversation with Denise was very good, she was interested on my issues and trying to resolve the problem.
| - Luis H., Pittsfield, MA |
She was very polite, patient, and knowledgeable. I enjoyed going through the process with her.
| - Juanita H., Charles City, IA |
Excelente Atención
| - Anthony D., South San Francisco, CA |
Returned my calls rightaway. He was patient, clear and concise, and helpful in making sure i knew and understood my options.
| - Janelle A., Valley Stream, NY |
Very patient and explained the process in a very clear manner.
| - Cheryl G., Londonderry, NH |
Great customer service . I ended up canceling my application but he was friendly .
| - Jonathan G., Seaside, CA |
Very professional and helpful thank you
Crystal has been excellent in following my case and keeping me updated. I think this has been a very difficult case to manage and she has been excellent.
SHE WAS SUCH A BLESSING. SHE HELPED ME UNDERSTAND A LOT OF THINGS.
| - Helen J., Lake Charles, LA |
He did an awesome job thank you
Communication was clear
| - Kossi H., Hackensack, NJ |
Very professional. Good follow-through without being pushy.
| - Peter K., Minneapolis, MN |
Great customer service, the cost wasn't what I wanted to hear. Nice people
Gilbert is patient and efficient in explaining all the details and queries about the subject and applications. He takes time to listen in everything and answer in the possible way he can.
Looking forward to speaking with him again
| - Francis F., Chapel Hill, NC |
I had a check call about my upcoming appointment. We went over everything, to make sure I would be prepared and what to expect. Good follow-up.
| - Dennis B., Goose Creek, SC |
Paige was very easy to talk to and gave us lots of options. She was willing to look at multiple choices to help give us lots of information. Both friendly and professional.
Paige was very easy to talk to and gave us lots of options. She was willing to look at multiple choices to help give us lots of information. Both friendly and professional.
First of all. Thank ACS for the outstanding service we received on today. Your company came through for us today and a mighty way, we are grateful for the service we received today. We were able to have our first showing on time, with the new installation. We thank you all.
| - Lugene F., Havre De Grace, MD |
Thank you so much for your time and patience’s. You are so nice and helpful. Again thanks for helping out and we are HAPPY that you answered the phone. 😊😊
Diana Baldwin
| - Ronald B., Baltimore, MD |
Customer service was great
| - William B., Sikeston, MO |
Excelente
| - Vigedry M., Perth Amboy, NJ |
Always professional and has a great attitude! She’s the reason why I stayed committed to this life insurance. It was a difficult process but she always kept in communication with me.
| - Roberto M., Cedar Hill, TX |
Skilled and professional. Great service and nice people. Thanks
| - Joy K., Fernandina Beach, FL |
This has been a long and arduous process. Larry has been the most efficient person I've dealt with.
| - Susan T., Ellsworth, ME |
Excellent quick service.
| - Jennifer H., Corbin, KY |
Kevin is great with knowledge and helping out
Excellent very helpful
| - Richard H., Vanceboro, NC |
Mr. Farley provided me with the information I needed to complete my insurance; and as always very professional.
Very knowledgeable and service was great
| - Jermaine C., Fontana, CA |
Joan Hector was very nice and extremely knowledgeable!!!!
Excellent service. Great attention to details.
The rep was very knowledgeable and gave info in a timely by demonstrating excellent customer service he made it effortless for me great asset to the Aflac family.
| - Mary M., South Euclid, OH |
Hello just wanna says customer service is so important and I was so busy and crystal simms was patient considerate consistent in preparing my paperwork and following up with me when I was so busy life insurance is so important it took me alot to get this and follow threw with it and she was the reason I did it so thank you for being there 😍
| - Marilyn G., Shorewood, IL |
She was amazing!!!!
| - Shaquille L., Walhalla, SC |
She was professional
| - Andrew H., Melbourne, FL |
Erin is doing her very best to keep me informed throughout this extended underwriting process.
| - Jeffrey L., Mooresville, IN |
No comments
| - Angela F., Bakersfield, CA |
He was very patient and clarified all my questions. He is making this process easier than I thought.
| - Luz O., Port Charlotte, FL |
Ryan was very helpful & knowledgeable!
| - Jacqueline Ordlock K., Cypress, TX |
She is very helpful
| - Hitesh K., Huntingdon Valley, PA |
Awesome
| - Brandon W., Collinsville, IL |
Aaron is very knowledgeable and helped make the initial part of this process very smooth. I am excited that I connected with him for my life insurance needs!
| - Catherine F., Arlington, VA |
Ms. Nichols is always very helpful!
| - Jose F., Morristown, NJ |
I liked that we were able to schedule the appointment to fit around our schedule. Chris was very knowledgeable and putting this policy in place was therefore a very smooth process.
Very helpful and courteous. Explained the process well was very professional and patient. I give him a high rating.
| - Zaim C., Staten Island, NY |
Customer service was very helpful and professional
| - Helen B., Indianola, MS |
professional, to the point and very helpful.
Abigail Whitten was very kind and helpfully. She fully answered all of my questions.
Excellent Service!
| - Maryellen G., Hazlet, NJ |
Paige was excellent asking all the questions
| - Lesly R., Elizabeth, NJ |
Great
| - Kelsey C., Chula Vista, CA |
Was treated vey well.
| - Stephen T., Plant City, FL |
Very patient and understanding.
Very professional.
v/r
Jack Salmon
He was great. Really friendly and helpful
kayla, the representative who helped me, was very professional and knowledgeable.
Great service and super knowledgeable of my need thank you
| - Jeniffer M., Baltimore, MD |
Great representative with follow through!
| - Larry B., Sherman Oaks, CA |
Britney displayed excellent customer service. She is the type of employee that would make me recommend this company over and over.
Brittany displayed excellent customer service. She was patient and kind and super resourceful.’When one what type of coverage wouldn’t work she would have another option available.
This is Charlotte Jones and I need to get insurance for my grandson, the customer service was very good.
Sincerely,
Charlotte Jones
| - Kaleb T., Rancho Cucamonga, CA |
Joan is always so professional. Thank you.
Very friendly and thorough!
She responded very quickly and was very helpful.
| - Christopher H., San Marino, CA |
Efficient
| - Rudolph R., Carle Place, NY |
Kevin was very helpful and made this application process very easy, answered all of our questions.
| - Mary M., Broad Channel, NY |
Kevin was very professional. He helped us through all of our questions
| - John M., Broad Channel, NY |
Griffin was nice, helpful, knowledgeable, and not too pushy.
| - Charles G., Houston, TX |
Keep it up
| - Peter O., Hawthorne, CA |
Great
| - Juanluis E., Greenwood Lake, NY |
Excellent
| - Doreen E., Bay Shore, NY |
Very Polite!
| - Jaylin H., Tallahassee, FL |
Easy process and I had all of my questions answered. I appreciate the service Aaron provided and how thorough he was.
| - Ronnietta W., Bowie, MD |
Awesome
| - Alison A., Oak Creek, WI |
Answered all my questions and was very professional and knowledgeable.
| - Marina K., El Cajon, CA |
Sammy was knowledgeable and tried to answer any questions that I had.
| - John L., Phenix City, AL |
Excellent service
| - Alexander M., West New York, NJ |
Excellent communication, patient and very helpful
| - Susan S., Sherrills Ford, NC |
Magnificent!!
| - Savannah N., Huntington, TX |
Heather is wonderful and I will definitely recommend you to all my other friends and family because of her!
| - Patrick T., Castle Hayne, NC |
Very courteous and patient. Great service.
| - Naruth M., Staten Island, NY |
The best customer service
| - Trinity E., Gilbert, AZ |
Ed is incredible very great communicator awesome in customer service he makes you feel like he really cares about you you could really sense that he’s very good at handling problems he doesn’t give up he takes care of business. Please someone give this guy a raise in pay.
| - Annette E., Gilbert, AZ |
Chris gave Excellent customer service and explained detailed
Information on the policies. Thank you
I was amazed at Mr. Johnson’s patience in his dealings with me, considering the fact that my English is not exactly American. He answered my questions no matter how many times he had to repeat himself. He waited for me to get the list of drugs l take since l didn’t know before hand the likely questions to expect. Therefore l scored him excellent for his able representation of his Company.
| - Nkechi M., Indianapolis, IN |
Carole is an excellent agent!! Thank you!
| - Janet H., North Charleston, SC |
Carole is helpful, kind and professional. Awesome agent!!
| - Jeffrey C., North Charleston, SC |
He was very polite and very informative!
Demaron Bass is very knowledgeable and helpful. He made the application process enjoyable.
Chris will get back to me in a few days. I am currently tied up on other issues not related to insurance.
| - Zachary L., Somerset, NJ |
Stacy did a tremendous job in educating me and how all the plans fluctuate and work differently and we have set up a second touch base on Wednesday to discuss when I would like to begin the policy that we talked about for preneed she is very knowledgeable and pleasant given the topics that unfortunately she does have to cover with her clients as she again was very very pleasant to deal with
| - Donna D., Willingboro, NJ |
Professional and nice to deal with
| - Robert M., Eighty Four, PA |
He explain really good I'm glad in I insure with him
| - Guillermo G., Denver, CO |
Excellent service
| - Edward M., Huguenot, NY |
He was quick, courteous, and very knowledgeable.
| - Allen F., Glen Burnie, MD |
awesome rep for the company he works for!!!
| - Jonathan P., Norristown, PA |
Very helpful and patient. Give her a raise.
| - Travis B., Huntsville, TX |
Great guy!!
Very hard working and patient with all the delays inherent in today’s market
Great service. Very easy to apply.
| - Rachel B., Lake City, FL |
I really appreciate his follow up and professionalism.
| - Robert C., Fall City, WA |
My representative was helpful and knowledgeable and professional. Thanks for a great experience!
| - Cortina C., Summit Argo, IL |
Great service, advise, & knowledge!! Easy process.
Lisa is a wonderful person to talk with. Very happy with my phone call.
| - Raymond R., Nesconset, NY |
Stacy was very professional and patient
| - Patrick D., West Babylon, NY |
She took her time to real help me
| - Kaziyah L., Parkville, MD |
She was very helpful
| - Robert C., Parkville, MD |
It’s always a pleasure to work with Mr Blanton
She was very patient and did it I. A timely manner
| - Lorrie P., Shelbyville, KY |
Karl was extremely helpful, and knowledgeable. Every question I had Karl was able to answer. There was no pressure, or rushing during my application.
He was very nice and informative
| - Amy Q., Pauls Valley, OK |
Very thorough. Nice person to deal with.
| - Gerard A., Highlands, NJ |
Very friendly and very informative.
| - George G., Deerfield Beach, FL |
Thanks for the service!
| - Silvera C., Philadelphia, PA |
Process was very easy and well explained . Would definitely recommend to others
| - Daniel B., Burr Ridge, IL |
Very concerned about me. Polite and caring. answered all questions. I give me 10 stars out of 10
| - William C., Fort Worth, TX |
Chris was excellent!! He was quick to respond and gave me the quotes and answered any questions i had.
Paul is very knowledgeable and was constantly helpful along the process, even ass we kept changing our minds and dates. Thanks Paul!
Awesome
| - Brandon W., Collinsville, IL |
karl, was very professional and easy to talk to and work with during the application process.
| - Joyce L., North Olmsted, OH |
Gave me all the information I needed
| - Joy D., New Orleans, LA |
Daniel meek is always will to help don’t matter what the situation is , am happy to be working with him.
| - Shellene C., Daytona Beach, FL |
Excellent
| - Jitender T., San Diego, CA |
Very professional and helpful
| - Alejandro A., Compton, CA |
She was professional and answer all my questions
| - Andrew H., Melbourne, FL |
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