Headquarters: 9800 Fredericksburg Road, San Antonio, TX 78288
www.usaa.com
2009 Net worth: $17 billion
Key officers: Josue Robles, Jr., President, Chief Executive Officer; Kristi A. Matus Executive Vice President, Chief Financial Officer
USAA provides a variety of financial products and services to its members that include insurance, banking, investment services, and financial planning advice to active members of the U.S. Armed Forces, military veterans, military families, and others who meet the membership criteria. The organization offers several types of insurance coverage to its members that include, but are not limited to, automobile, life, health, and homeowners insurance. In 2009, the USAA was the 7th largest homeowner insurer and the 8th largest auto insurer.
Some quick facts about USAA:
A group of 25 Army officers created the company in 1922 when they met and decided to insure each other’s automobiles. This meeting launched the evolution of the organization into the current multi-national organization that serves a total membership of 7.4 million individuals. USAA also offers specialty products such as life insurance for soldiers deployed in combat zones and financial planning services to invest hazardous duty pay.
Following the September, 11, 2001 attacks, the USAA was the only insurer invited to participate in the Department of Defense’s Survivor Assistance Center near the Pentagon.
Fortune Magazine ranked USAA as one of America’s most admired companies in 2003. Additionally, in 2008 it was ranked first by BusinessWeek in customer service. In 2009, it was ranked by as the top company in MSN Money’s Customer Service Hall of Fame.
USAA Property and Casualty Insurance and the USAA Life Insurance Companies each received an “A++” (superior) rating by A.M. Best for financial strength.
Source: Usaa.com, Hoovers.com
Compiled by Life Quotes, Inc. staff
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